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24 June 2010
MajorLink participated in the Retail Asia Expo and Congress 2010 Expo and we were proud to integrate our kiosk technology with Cisco's Unified Communication System and together, we showcased our i-Concierge Platform at Cisco's "Smart + Connected Retail" booth. This platform empowers customer satisfaction via interactive communication and differentiated customer loyalty. i-Concierge Platform is an innovative customer service platform that is designed for seamless interaction with in-store customers in proximity within the retail context. The main system consists of an interactive kiosk that allows customers to enquire and navigate mall's floor plan and directory, browse shop list/services of interests and check out latest promotions. At the same time, an embedded digital signage system will be used to display videos when the kiosk is in idle mode. The digital signage system can also be used to narrowcast the in-store promotional offers and to augment the instructions for customers' interactive participations.
1 April 2010
MajorLink designed and supplied the second generation of Ticket Dispensing Machines (UTDM) for Cityline (Hong Kong) Limited to strengthen its ticketing service. UTDM Kiosk is second generation version of Cityline TDM. The UTDM are deployed at Cine-Art House cinemas and 15 performing venues of Leisure and Cultural Services Department. Users may now go to any of these self-service kiosks, authenticate themselves by swiping their credit cards and then the kiosk will print out movie tickets of Cine-Art House cinemas as well as tickets of URBTIX events.
27 Febuary 2010
MajorLink awarded as one of the Hong Kong's Most Valuable Companies 2010 by Mediazone Group – the publisher of this territory's surviving business title widely accepted by the business elite and the public sector in Hong Kong, Macau and China. Each year the Mediazone Group picks less than 50 winners from an initial list of 11,000 international and local brands (from HK & China's top 12 industries) with a presence in Hong Kong. Forty-Eight companies successfully reached this year's finish line disappointing 101 others who were eliminated in the last round of the publisher's stringent judging process. Majorlink is selected as one of this forty-eight winners and rated highly on its innovation of customer interface technologies for the retail industry.
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