For decades, vending machine has been deployed inside convenience stores
or in the high street. In the past, people used to associate vending machine
as a proprietary terminal that simply sells soft drinks or candies. With the
advent of technologies and widespread acceptance of automated services,
vending machine is no longer something of the past. An evolution is taking
place in the vending business that promises opportunities to support cashless
payment, facilitate stock replenishment and prompt for other value-added
services like remote management and vending advertising.
New generation vending terminals are designed to support e-payment and
e-fulfillment and some new initiatives can even allow dispensing of
"print-on-demand" products or distribution of digital goods like music or video
download. Remote management using mobile connectivity plays an appealing
role to link up scattered vending machines into the central server so that
transaction data and stock refill status can be automatically uploaded. While
vending advertising is also an innovative idea as a reverse approach to
generate revenue through advertising with free vending offers. That is,
customers pay nothing to get a free drink or free print but they are ¡§captive¡¨
to watch a video ad during the waiting time before the goods are released.